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Journey of Hope, Inc. and all Journey of Hope, Inc. Staff Members follow all Federally Mandated HIPAA Privacy & Security Guidelines, Procedures & Processes. All client information, specifically, protected health information & electronically protected health information is kept confidential and is secured in our HIPAA Compliant CRM, and is only transmitted with the clients explicit permission and consent, in circumstances relating to processes and procedures relating to the initiation of legal proceedings, for example, filing protective orders, correspondence between law enforcement agencies (with the clients explicit permission), and other legal entities related to legal procedures and processes requested by the client. IF there has been a crime committed against youth or elders, we are required by law to report the incident to law enforcement.